We understand that sometimes you may not be satisfied with the products you receive, so we provide a 60-day return policy to ensure your shopping experience. Within 60 days from the date you receive the product, you can apply for a return as long as the product is in its original condition (unopened, unused, with original packaging and labels intact). To apply for a return, please contact our customer service through the Contact Us page, explain the reason for the return, and provide relevant order information and product photos. After our customer service confirms and approves your return application, we will provide you with a return address and relevant guidelines. You only need to send the product back to the specified address (we will bear the return shipping cost), and after we receive and inspect the returned product (confirming that it meets the return conditions), we will process the refund for you within 5-10 business days. The refund will be returned to your original payment method, and the refund time may vary slightly depending on your payment institution. Please note that customized products or products that have been opened, used, or damaged due to improper use by the customer are not eligible for return. If you have any questions about the return process, you can contact our customer service at any time, and we will provide you with professional assistance and support.
